ClearVue Call Center Accelerator
Most call center applications are designed to handle all calls but are often not optimized for the larger volume and easily resolved requests. Clearview accelerator framework is designed to allow healthcare payors to optimize call center flow. Brandon combines 30+ years of call center support and implementation of best of breed technologies for flow, RPA, and machine learning.
A key component is optimization measurement framework which tracks and reports the success of implemented optimization campaigns in near real time.
Knowing the business problem and the appropriate solution delivers the right solution quickly.